Troubleshooting

Troubleshooting

If you're having trouble running the mod, take a look around this page.

Trouble after March 11 64 bit update

if you're having trouble after the 64 bit update, read the following in its entirety before asking for help :

Mod has been updated to work with new RL. Some features might not work yet but will be fixed later. DX9 support has been dropped, the mod will only support dx11/64 bit RL now.

1. Download the latest version of Bakkesmod from http://bakkesmod.com/

https://i.imgur.com/TcS5TfV.png

2. Reinstall the BM files. File -> Reinstall in bakkesmod. (Make sure RL is closed, if you get any error popups, follow step 4 before this step)

3. Download the latest x64 VC Redist here.  https://aka.ms/vs/16/release/vc_redist.x64.exe

4. Restart your PC. Hold Shift while pressing the reset button.

The mod gives the status "Injected" but doesn't work.

Download vc_redist.x86.exe from the official Microsoft site at https://www.microsoft.com/en-us/download/details.aspx?id=48145

Download both the 64 bit version ( https://aka.ms/vs/16/release/vc_redist.x64.exe) and vc_redist.x86.exe. Make sure you reboot your computer and then run the injector and it should work!

► Verify your game files through steam, then reboot your computer.

► Close all instances of Bakkesmod (check your system tray -> arrow on the bottom right of your taskbar, to make sure BakkesMod is not running in the background). Right click `bakkesmod.exe` -> Properties -> Compatibility -> check "Run this program as an administrator" and click "Apply". Then run BakkesMod.

► Since the switch to dx11/64bit, BakkesMod added a file called `64bitbminjector.exe`. This file has been picked up by different antivirus programs and put it into quarantine, claiming it's an actual virus. This is a false positive, it will not harm your PC. Make sure your antivirus doesn't do that. Regardless of your antivirus preventing any use of any file from BakkesMod, do the following instructions:

In your antivirus, whitelist/ make an exception for the bakkesmod.exe AND the Rocket League installation folder called `rocketleague` (Find your Rocket League installation folder by right clicking Rocket League in your steam library-> Manage -> Browse local files.)

After doing that, run BakkesMod as administrator and do "File -> Reinstall".

If you need help whitelisting files in your antivirus, check out this guide.

►If you're using Windows 7, check out the "Could not hook DirectX" error upon injecting BakkesMod section.

Injected but BakkesMod/ F2 doesn't work

► These instructions only do anything if BakkesMod is properly injected. To check if it is, go into Freeplay and use your quickchat buttons. If BakkesMod is actually injected, pressing those will move the ball. If they don't do anything, BakkesMod is NOT injected (even if it might say it is) and you should follow these steps instead.

► Close all instances of Bakkesmod (check your system tray -> arrow on the bottom right of your taskbar, to make sure BakkesMod is not running in the background). Right click `bakkesmod.exe` -> Properties -> Compatibility -> check "Run this program as an administrator" and click "Apply". Then run BakkesMod.

► If that doesn't work close Rocket League and in BM select "File -> Reinstall". Make sure to have BakkesMod running as an administrator while you do this.

► Check if you have any other controls set to F2 on your keyboard itself, for example F2 might increase the volume or brightness on your PC. If this is the case look for the function button (FN) on your keyboard and press it along with F2 (FN + F2).

► Change the keybind that opens the menu, do "File -> Open BakkesMod Folder" then navigate to the `cfg` folder. Open the `binds.cfg` in any text editor and change F2 to any mappable key. Here's a list of keys you can use: https://docs.unrealengine.com/udk/Three/KeyBinds.html#Mappable%20keys.

► Some programs with an ingame overlay such as Fraps or bandicam for example can be the cause of the BakkesMod interface not opening. There are more than the ones previously mentioned, but it's impossible to know and list each and every one. Make sure you don't have any programs open in the background that have any form of an overlay ingame (except Discord, GifYourGame, steam).

"Could not hook DirectX" error upon injecting BakkesMod

►As far as we know, this error only happens if you're using Windows 7 and the only fix, that we currently know of, is to upgrade to Windows 10. The mod itself should work on Windows 7, if there's no other issue, just the interface does not open.

►As a "workaround" of some sort you can go to File-> Open BakkesMod Folder -> open the `cfg` folder and manually edit and save the `config.cfg` file. Those changed should still be applied ingame.

The mod complains about a missing dependency

► Go here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

► Click on the big Download button.

► Choose and download both, `vc_redist_x64.exe` and `vc_redist_x86.exe`.

► Install both of them.

► If you cannot install either of them, uninstall all "Microsoft Visual C++ Redistributable"s you have currently installed, reboot your PC and then install the ones we told you download above.

► Reboot your PC again.

► If BakkesMod still gives you the error that you're missing this, reinstall BM by closing RL and then clicking "File -> Reinstall".

The mod gives the message "Unable to remove bmupdate.zip!"

►In the windows file browser, go to your temp folder. (Either by typing %tmp% in the location bar or C:\Users\{Username}\AppData\Local\Temp\) and delete the bmupdate.zip file. Run BakkesMod as administrator and do "File -> Reinstall" if needed.

►If it still gives that message afterwards or if there isn't such a file in the temp folder, download the newest version of the injector: http://bakkesmod.com/download.php

The mod gets stuck on "Updating" or crashes as soon as the "Updating" message pops up

If the mod is stuck on "updating", make sure you wait a few minutes test whether it is actually still downloading. The update packages are usually around ~2.7mb and hosted on a server in The Netherlands.

If your issue still persists, it is usually a firewall/antivirus blocking the download. Make sure the injector and the Rocket League installation folder called `rocketleague` are whitelisted in your antivirus. It could also be that a firewall on the router or elsewhere on the network is blocking the download. This is often the case on university networks and networks which are managed by other parties. For this, if possible, try tethering the download through another connection (if you can afford tethering 2.7mb, don't do this if you don't have any kind of data plan!). Another possible solution would be to use a VPN when updating. If none of these options are available to you, you need to manually install the updates every time Rocket League updates. Instructions on how to do this are at the bottom of this page.

If you need help whitelisting files in your antivirus, check out this guide.

The mod gives the message "Could not find BakkesMod DLL"

This is most likely a result of an antivirus removing the DLL. If you don't know how to whitelist/ make exceptions in your antivirus, Google it.

►In your antivirus, whitelist/ make an exception for the bakkesmod.exe AND the Rocket League installation folder called `rocketleague` (Find your Rocket League installation folder by right clicking Rocket League in your steam library-> Manage -> Browse local files.)

After doing that, run BakkesMod as administrator and do "File -> Reinstall".

If you need help whitelisting files in your antivirus, check out this guide.

"Mod is out of date, waiting for an update"

This means Rocket League just had an update. This message is completely normal and you won't be able to use the mod until a BakkesMod update has been created. Just wait until that happens. This is not a bug. Everyone is waiting.

Rocket League keeps crashing when I run the injector

►Make sure you have don't have any launch options set for Rocket League. Go to your steam library, right-click -> properties on Rocket League -> set launch options -> empty the box.

►Close the injector, run it as admin and select "File -> Reinstall".

►BakkesMod is not compatible with NinjaRipper, remove NinjaRipper if you wish to use BakkesMod

►Try increasing the injection timeout (settings -> injection timeout) to something around 5000

If your game crashes when injecting and you did all of the above, check your bakkesmod.log file (located under "File -> Open BakkesMod folder"). 

If the last line is `Initializing DecalMod` you need to follow these steps closely:

First completely uninstall Rocket League through steam. Make sure that the Rocket League installation folder called `rocketleague` is gone (usually located under C:\Program Files (x86)\Steam\steamapps\common, unless you installed it somewhere else). If it's still there, delete it yourself and when it's gone, restart your PC. Then first make sure that BakkesMod is closed and install Rocket League again. Run it once and close it again. Run BakkesMod as admin and Rocket League should not crash anymore. 

If it still does you either didn't follow these steps close enough or it's caused by another issue, in which case you should send log and crash dumps in the discord server.

Make 100% sure you MANUALLY delete the leftover `rocketleague` folder after uninstalling the game, that's the most important part of fixing this specific `Initializing DecalMod` crash issue.

► Your antivirus interfering could also be the cause of crashes. In your antivirus, whitelist/ make an exception for the bakkesmod.exe AND the Rocket League installation folder called `rocketleague` (Find your Rocket League installation folder by right clicking Rocket League in your steam library-> Manage -> Browse local files.)

After doing that, run BakkesMod as administrator and do "File -> Reinstall".

If you need help whitelisting files in your antivirus, check out this guide.

Manually updating the mod

► Go to http://updater.bakkesmod.com/updater/12/ .

► Search for "download_url" (near the end / bottom) and copy the URL that's directly to the right of it.

--► The URL looks similar to this (where "XXX" at the end of it is the current version of BM)

http://149.210.150.107/static/versions/bakkesmod_XXX.zip

► Paste that URL into a new tab in your browser and download the zip.

► Find your Rocket League installation folder by right clicking Rocket League in your steam library-> Manage -> Browse local files.

► Open the `Binaries` and then the `Win64` folder. There should be a folder called `bakkesmod` (if there isn't, create one). Open it and extract the files from the zip you downloaded into this folder.

► There should be a text file called `version.txt` in this `bakkesmod` folder now. Check the path on top of the window and make sure it is

{SteamLibrary}\steamapps\common\rocketleague\Binaries\Win64\bakkesmod\

--► Open this file and check if the number in there is the same as the number at the end of the name of the zip. If they're not the same, start over from the first step.

► Done, you should've now successfully manually updated BakkesMod.

Manually Uninstalling BakkesMod

First off, as long as BakkesMod is not open, it won't affect your game in any way. As of right now BakkesMod does not have an uninstaller, you have to delete the files it creates manually. Before deleting anything make sure to have Rocket League closed.

► Within BM: "File -> Open BakkesMod Folder" (or alternatively its located in "{SteamLibrary}\steamapps\common\rocketleague\Binaries\Win64\BakkesMod"). Now close BakkesMod and delete the entire BakkesMod folder you just opened.

► After deleting the BakkesMod folder from above, simply delete bakkesmod.exe or just never open it again.

Now you're basically done, everything below this is not necessary.

► The injectorlog.log file is created by the injector and is located in %temp%.

► Also in the %temp% directory it's possible there is the bmupdate.zip file which is created and not deleted due to invalid perms or crashes.

► Delete the registry folder HKEY_CURRENT_USER/Software/BakkesMod. This holds settings for the bakkesmod injector.

► Lastly is the registry key that BakkesMod uses to run on your computers start, if you have run on start disable then this wont be there. In regedit navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" and delete the value named BakkesMod.

Alternatively, you can try out this program created by a BakkesMod Moderator that automatically does all these steps for you. It is open source and can be downloaded from here: https://github.com/ItsBranK/BakkesModUninstaller/releases

Locating Logs & Crash Dumps

If you tried everything on this list and BakkesMod is still causing crashes, it would be helpful for you to send us your crash dumps to figure out the problem. There are four different locations for these files

► (Mini-) Dump files are located in "C:\Users\{User}\Documents\My Games\Rocket League\TAGame\Logs"

► bakkesmod.log (From BakkesMod) is located in "{SteamLibrary}\steamapps\common\rocketleague\Binaries\Win64\BakkesMod\"

► injectorlog.log (From BakkesModInjector) is located in "%temp%" or aka "Appdata\Local\Temp"

► Launch.log (From Rocket League) is located in "Documents\My Games\Rocket League\TAGame\Logs", memory dump files can also be found here.

Other

If you have any other issues, feel free to join the discord and let us know what you're having issues with! https://discordapp.com/invite/HsM6kAR